Just like in a real shop, Zopim lets you have live conversations with visitors on your website. Impress and convert them into loyal customers before they move on to the next site.
Place our beautiful, customizable chat widget on your website, and start having genuine conversations with visitors within minutes.
- Easy Widget Customization
- Dress up the widget to suit your website’s colors and theme
- Greet visitors in your very own unique manner
- Smart Offline Modes
- Customers can send chat transcripts to themselves
- Real-time Visitor Information
- Automatic Translation – Translate chats into your native language
- Powerful Chat Shortcuts
- Reuse answers to frequently asked questions
- Seamless Integrations
- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.
- See visitor webpath
Understand how visitors are moving around your site. Never be in the dark again.
- Combat spam by banning visitors
Some visitors overstep their limits. Politely hide the widget from their view by banning them.
- Secure chats on SSL websites
Enjoy secure encrypted chats on your SSL (https) web pages.
- HTML5 dashboard
Powered, and constantly upgraded with the latest web technologies. Be amazed at how quickly real-time information is presented to you.
- Inter-agent Chat and Transfer
Customer engagement is a team activity. Seamlessly chat with or transfer conversations to other agents.
- Dashboard Analytics
Have your website statistics, and chat analytics at your fingertips all the time.
- Developer-friendly API
- Fanatic Customer Support
Everyone loves the feeling of being special. We try to achieve that with every single customer.