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Email Support

Email Support

Open a ticket by sending an email
to support@rapidhits.net.

Live Chat Support

Live Chat Support

The fastest way to contact
our Support Team.

Skype Support

Skype Support

Add us on Skype and let us
know your questions.

Knowledge Base

Knowledge Base

Find the answers to your most
pressing questions.

Campaign Guide

Campaign Guide

Download the step-by-step guide of
self-serve advertising platform.

Server Status

Server Status

Check the performance of our
servers and platforms.

Frequently Asked Questions

Advertiser Questions

Your account will be reviewed within 24 hours. Please wait for our email.

We activate new creatives within several minutes to couple of hours, 24/7.

We support three tracking methods:

  1. Pixel JavaScript
  2. Pixel Image
  3. Postback Request URL

We generate traffic from our partnered SSP connections.

Our time zone is in UTC and you can find it in the footer of the platform.

Go to Reports > Segments > Domains

We support the following deposit methods:

E-Wallets:

  • PayPal
  • Amazon
  • Alipay
  • WebMoney
  • Sofort
  • iDeal
  • GiroPay
  • UnionPay

Credit & Debit Cards:

  • Visa
  • Discover
  • MasterCard
  • American Express
  • JCB

Yes, you can run all mainstream offers in any pricing models.

No, you cannot, it’s against our terms of service.

Publisher Questions

Submit the Payout Request form and we’ll proceed with it ASAP.

We send payouts everyday, from Monday to Friday.

You can request one payout, every week.

No, we support only manual payouts. Every time you’d like to receive a payout, you should submit the Payout Request form.

The minimum amount depends on your preferred payout method.

There is no payout fee. All payout methods are free.

You can check the payout methods here.

Log in to your account and update your information in the Profile settings.

We support payouts in all currencies. Please add your requirements in the Notes.

You can contact our finance department at finance@3dma.co.

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